Returns + Exchanges
HOLIDAY RETURNS
We are offering extended returns for the holidays. Any orders placed after December 1st will be eligible for a return, for exchange or store credit until January 8th, 2021.
Returns & EXCHANGES
We hope you love your OMA pieces, but if for any reason you are not satisfied, we are happy to ASSIST YOU WITH EITHER A store credit OR AN EXcHANGE FOR ANY ITEMS SENT BACK WITHIN 10 DAYS OF DELIVERY to you. PLEASE RETURN THE ITEMS IN ITS ORIGINAL PACKAGING, AND ALL THE ITEMS MUST BE UNUSED.
NOTE! all oma body(bodysuits) are only accepted if the sticker is still intact and in an unused condition.
To request an exchange for site credit, email INFO@OMATHELABEL.COM within 10 days of receiving your item(s) and please include EXCHANGE REQUEST and your order # in the subject line.
Once we HAVE receiveD AND REVIEWED THE RETURN, we will issue you A store credit OR THE DESIRED EXCHANGE will be facilitated.
OMA THE LABEL reserves the right to refuse a return on any items received back in unsatisfactory condition.
DAMAGED GOODS
We inspect all merchandise before packing and sending, however if for some reason your item arrives damaged, please email INFO@OMATHELABEL.COM within 72 hours of delivery with photos and your order #. Items received damaged will be handled on a case by case basis.